Shipping and Delivery

Processing Time

All orders are packed and dispatched within 24 hours. Orders with custom items, they will be shipped once all items have arrived, otherwise place 2 seperate orders.

COVID restrictions may delay shipping. For up to date shipping information, please refer to Service Updates by Australia Post.

Delivery in Australia

Order
Value

Standard
5 - 8 Days

Express
2 - 4 Days
Less than $75 $7 $15
$75 - $200 		Free $15
Over $200
Free
Free
  • Tracking sent to provided Email or SMS.
  • Delivered via Australia Post.
  • Small item orders (e.g Stickers) are sent via untracked letter mail.
  • Delivery times are averaged in business days between major metropolitan areas, sometimes delivery can take longer, remote & regional areas will take longer.

International Delivery

Order
Value

Standard
6 - 15 Days

Express
2 - 6 Days
Less than
$250 AUD
Calculated at
Checkout 		Calculated at
Checkout
Over
$250 AUD
Free
Free
  • Standard & Express rates are calculated at checkout. They are dependant on weight and destination.
  • Tracking sent to provided Email or SMS.
  • Delivered via Australia Post or DHL.

    Most parcels won’t require any import duties to be paid. However, if there are any duties and taxes, they fall under the responsibility of the customer and we recommend you check your local customs website for estimated costs. Delivery times are averaged in business days between major metropolitan areas.

    Cancellations & Order Amendments

    Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. It is the customers responsibility to put the correct delivery address when placing an order. Please ensure all details provided are full and correct at the time of order placement.

    If your order has not been shipped and you would like to make changes, immediately contact us and we will try to help as best as we can.

    Undeliverable and Refused Packages

    In the event that delivery is rejected for any reason or considered undeliverable for any reason including an invalid shipping address. We are not responsible for packages that have been lost, stolen or mis-delivered. We will try to help as best as we can but this responsiblity is handed over to the delivery service provider.