At Fajr Noor we strive towards Perfection. We strive towards delivering our Absolute Best to make sure Every Customer is Satisfied and Happy with our products and services.
Every order is packed with Love and we Guarantee 100% Satisfaction with every product that we sell.
If at any moment you are not Completely Satisfied with your Order, we will do our Absolute Best to correct the problem or offer a Full Refund.
- Confirmation Email sent after Order has been placed.
- Packed and dispatched within 24 hours (during Business Days).
- Tracking link sent via Email or SMS.
- Delivered via Australia Post or DHL Express.
Australia:
| Order Value |
Standard |
Express |
| Less than $75 | $7 | $15 |
| $75 - $200 | Free | $15 |
| Over $200 | Free | Free |
International:
| Order Value |
Standard |
Express |
| Less than $250 AUD |
Calculated at Checkout |
Calculated at Checkout |
| Over $250 AUD |
Free | Free |
Returns:
- 30 Days Return Policy.
- Returns not accepted for custom items, worn / used items, sale items, books and perfumes. Returns from covid hotspots may be rejected.
Charity is very important part of Fajr Noor as we believe there is Barakah (blessing) in giving, it is a fundament part of the Islamic identity. So whenever you shop with us, a portion of every sale is given as Sadaqah. This not only helps those in need but allows us and our customers to purify our wealth.
Prophet Muhammad ﷺ said: “Charity does not in any way decrease wealth. The servant who forgives, Allah adds to his respect; and the one who shows humility, Allah elevates him in the estimation (of the people).” - Shahih Muslim 2588
Do you ship overseas?
- Yes, we ship all over the world.
Are you still shipping during COVID?
- Yes! However, the effects of COVID-19 will delay shipping in some parts of Australia especially in lockdown areas.
Will the jewellery rust or tarnish?
-
Absolutely not, we only work with quality, enduring materials, from precious metals to our chains, dipped in real 18K gold, rose gold or silver. All stainless jewellery come with Lifetime Warranty.